"Man
is not the enemy here, but the fellow victim."
- Betty Friedan
Getting Men to Communicate
by Patty
Howell & Ralph Jones
Although the title
of this chapter resonates with many people, both men and
women, some male readers may be offended by it, feeling
it implies that men are innately less willing or less able
to communicate than women. They may feel we discriminate
against the male of the species by viewing them as defective
in this regard, and needful of expert intervention to measure
up to women's superior abilities. Let's clarify.
First of all, there
are far greater differences between individuals than between
men and women in the ability to express ideas and understand
what is heard. We know of no innate differences between
men's and women's abilities to communicate. However, a recent
study using functional magnetic resonance imagine (fMRI)
conducted by the Indiana University School of Medicine revealed
that the way men and women listen is structurally different.
As they listened to a novel read to them, a majority of
the men in the study showed exclusive activity in the temporal
lobe in the left side of the brain, whereas the women showed
a left-temporal dominance, but also showed activity in the
right temporal lobe as well. Radiologist Dr. Michael Phillips,
co-author of the study, notes that their interest is in
figuring out what normal is and "more and more often
it seems that normal for men may be different than normal
for women. That doesn't mean that one is better than the
other." Co-researcher Dr. Joseph T. Lurito adds, "we
don't know if the difference is because of the way we're
raised, or if it's hard-wired in the brain. We will never
be able to figure that out completely."
In
human interaction, where differences arise generally is in the
communication and understanding of emotions and feelings. In
many different relationships, neither partner has a problem
communicating in this arena. In others, it is the woman who
is more emotionally tongue-tied. But whether it's from biological
differences or the way that boys are socialized in many cultures,
the man is often the partner who has more difficulty in relationships
where this is an issue.
Because this is a source of much pain and frustration both for
these men and their partners, we believe it warrants special
attention. We hope the reader can relate to what we see as an
important human problem experienced to a large extent, but certainly
not exclusively, by men.
It's
a cruel game we play with our boys. We say to them: "Be brave"
"Don't cry"
"Take it like a man"
We teach our boys to ignore, minimize, disregard and to overcome
feelings of weakness. We teach them to be strong and not flinch
in the face of danger. We teach them not to have certain "unmanly"
feelings. Then, twenty-five years later, we marry one of them and
we say to him: "Talk to me
Tell me your feelings
I want to be close to you..."
We
wonder why it's hard for this lovely man to open up and share
his feelings with the person he most loves. We complain that "this
man doesn't know a feeling from a barn door." Small wonder!
Most
men are not rewarded as children for being sensitive and for sharing
their feelings. They are bred for bravery, as it were, for not
being in touch with their feelings, for denying this part of themselves.
Moreover,
adult men continue to be reinforced for being strong and capable,
for keeping a steady hand on the tiller, for being able to "overcome
their feelings." This is the culture of the workplace where
men thrive. As Warren Farrell puts it in Women Can't Hear What
Men Don't Say (see references), a man receives his pay by becoming
a "human doing," not a human being.
To
compound matters, many women still look to men to take care of
them-as human doings who retain the Neanderthal ability to be
successful killer-protectors. Like women, who are often weighed
as potential partners on the basis of their physical beauty, men
are often considered attractive for their professional accomplishments:
The beauty queen and the millionaire. Neither standard does much
to encourage the humanity of the people involved.
The
societal pressure to be successfully strong is very powerful and
it exerts a subtle, persistent pressure on boys/men to disown
certain "troublesome" aspects of their internal experience.
The tragedy of this is that when you deny parts of yourself, as
millions of boys around the world are taught to do, these parts
eventually become unavailable. Anything that is "stuffed
down" and not allowed to be experienced, becomes either denied
or repressed. The unfortunate by-product of years of denial and
repression is that this eventually walls off important emotional
components of your self, making them hard, if not impossible to
access. A man who has always believed it was unacceptable to show
his "weaker" side-feelings of fear, aloneness, uncertainty-eventually
won't have any sense of having these feelings. When asked if he's
worried or upset about something, he's likely to answer: "Not
particularly."
He's
not lying. He's not minimizing. He simply doesn't feel this feeling.
He's been taught that those kinds of feelings aren't acceptable
for him to have and he's been thoroughly enough socialized that
he believes he no longer has these troubling feelings. Nothing
seems to bother him. He can even go into battle without showing
his fear. This is what we have traditionally asked of our men
and our men learn to do it.
To
ask this man to "share" is to cause frustration for
both of you.
Oh,
yes, it may be inside him somewhere, but it will not be easy for
him to get access to it, and it may be impossible, short of intensive
therapy.
The
scenario gets even worse: When human beings use denial as a way
to deal with troublesome feelings, this primitive coping mechanism
has the unsettling habit of blocking out other feelings as well.
Thus, when we deny our feelings of fear, for example, it's likely
to cause us to have difficulty experiencing joy as well. Denial
is a non-specific coping mechanism. Thus, use of it with troublesome
emotions cuts down on a person's capacity to experience pleasant
ones. These people have less difficult lows but less wonderful
highs-the roller coaster of life has fewer chills and fewer thrills,
a flatter ride.
Michael and Patricia often go hiking and camping together. Patricia
talks excitedly about every adventure-the beauty of the countryside,
the animals, flowers, birds that they see. Michael focuses his
attention on making sure that all the camping gear is packed properly
and that nothing is forgotten.
Megan
and Frank have just bought their new home. Megan is excited about
painting and decorating their bedroom. Frank just wants to make
sure they have enough money to pay the bills.
When
Nathan's father died, he looked upset but never talked about it.
His only comment was "What can you expect; he had a heart
attack."
It's
a terrible price that many men have to pay for not being allowed
access to their full range of emotions as a child. Not to be allowed
to feel scared or cry or exhibit other "non-manly" emotions
teaches boys to become stoic, non-feeling, unresponsive men. Strong
warriors, to be sure, but these strong warriors aren't likely
to be able to deliver the emotional intimacy that their wives
want.
Colin
works for a difficult boss. Although Colin makes many important
contributions, his boss largely ignores them, and his heavy-handed
criticisms are often hard to bear. Although he stoically minimizes
these feelings when he reaches home, his wife, Jean, senses his
pain, but hasn't the skills to help him fully experience it. Colin,
well trained as a "human doing", greets her anguish
by justifying his boss's actions and minimizing their effects
on him. This distresses Jean even more-wishing that Colin would
recognize how badly he is treated and speak up to his boss about
it or change jobs.
Dick
and Katherine have been together for four years. Dick seldom expresses
his feelings about anything and it bothers Katherine that he never
says he loves her except when he's had a few drinks. Then the
feelings come out and Katherine hears again how important she
is to Dick. She wishes he would say this to her when he hasn't
had any liquor.
Warren's
an accountant, at home with computers and ledger sheets, and less
fluent in the language of feelings. His children make a big point
of mentioning it whenever they discover him wiping away a tear
after seeing a movie. "Look at Dad! He's crying" they
announce. Warren endures this little humiliation and does his
best to remove the traces of the momentary weakness and restore
his normal composure.
It
is obvious from these examples that the manly-man complex we instill
in our males damages their emotional ability to react in ways
that further many of their own best interests. It limits their
experiences of some aspects of life and it can frustrate the people
in their lives who wish to have an intimate, caring relationship
with them.
- The
Complexity of our Expectations for Men
Part
of the problem is that we train boys not to experience their "softer"
emotions and this is further reinforced for them in the workplace
as adults. Added to that is the yin-yang of marriage partners
wanting their men both to be successful human doings and at the
same time, capable of emotional intimacy. The final component
of the profound double bind handed to men is an outgrowth of the
women's movement which seems now to demand that men be fully involved
in homemaking and child rearing, sensitive to women's needs for
satisfying work, emotionally labile and sexually satisfying, while
still being strong and successful in their careers.
A
great deal is asked of today's man and very little is done to
help him succeed at this new paradigm of manhood. Bred to succeed
according to the old standards, how are men going to develop the
capacity to succeed in this emotionally complex new world?
- Providing
the Conditions for Growth
Society
today is asking men to grow. How can this be accomplished? The
research literature provides a clear perspective on the conditions
that create the capacity to grow. They are our old friends Empathy,
Acceptance, and Genuineness (or Congruence.) We know that professional
therapists who provide these conditions to their clients are successful
in supporting the characterological change that helps their clients
develop the capacity to deal more successfully with their problems.
Moreover, research evidence clearly shows that these three characteristics
are the most important factors in helping clients deal with their
problems-more important than any other variable in the counselor-client
relationship.
Why
should any marriage partner offer less than this to the person
they love?
Men,
like all human creatures, need empathy and acceptance and thrive
best in authentic, congruent relationships. A marriage-or any
close emotional partnership-should be founded upon and infused
with these three powerful conditions. When these conditions are
freely and continually available to both partners in the relationship,
it creates a climate wherein both partners can feel emotionally
safe.
Out
of safety comes growth. Out of growth can come the capacity to
experience and express deeper emotions. Out of this is created
emotional intimacy and profound feelings of closeness. For men
and others with limited emotional lability, this can be the slow-but-steady
path out of emotional rigidity and impotence.
The
need for this warm, helpful scenario to be actualized is very
widespread. Many relationships start with emotionally unavailable
men pairing up with women having but rudimentary skills in expressing
empathy, acceptance and genuineness. Unfortunately the reverse
is also common, with emotionally unavailable women pairing up
with unskilled men.
- Creating
Change in Your Relationship
How
do you develop the capacity to provide these three powerful conditions
in your love relationship?
You start with the stated intention to follow this path and an
agreement together to work on your capacities to provide these
conditions (a Shared Goal). Then you establish a plan to learn
the skills of Empathic Listening (which provides Empathy and Acceptance)
and I-Language (which provides Genuineness). You work together
to master these skills, recognizing that it will take time and
effort to become proficient in them. You encourage each other
to talk and share regularly, so that you each have the chance
to practice listening skills and you encourage each other to confront
with I-Language and to work out conflicts so that both of you
get your needs met. You set up a climate of growth, of sharing,
of developing together-a safe atmosphere the two of you create
which will enable both of you to become people who can provide
the conditions which foster personal and relationship growth.
As
part of your work on Empathic Listening, focus on becoming aware
of and feeding back your understanding of each other's non-verbal
behavior as well as the words. Pay attention to the subtle cues
you have available-shifts in facial expression, body language,
tone of voice. Partners can readily learn to observe and understand
each other's non-verbal cues. Long ago I noticed that Ralph always
sniffs when he's mad-I can tell it even before he says anything.
When he's really upset, it's two sniffs. Other partners report:
"Craig's jaw muscle twitches when he's upset." "Just
the way Maria walked into the room, I knew something was wrong."
"If he isn't talking, something big is going on."
Gently Power Listen the non-verbal cues you observe ("Looks
like you're upset, Craig"), then perhaps gently offer a door
opener: ("Do you want to talk about it?") Look serious,
interested, safe to talk to. Intend to be safe to talk to. Intend
to listen and do everything necessary to restrain yourself from
offering your advice or any other comment or question that could
in any way divert his conversational direction from where he wants
to go. Give your partner a real opportunity to share with you.
Do your part to enable this to happen-learn how to use these beneficial
skills.
Albert
is married to a much younger woman. Although his health has always
been excellent, he is afraid his advancing age will bring sickness
and debilitation. He doesn't feel he has the right to marry a
younger woman and then get sick, and is afraid that any signs
of illness would be profoundly upsetting to his wife. He has lately
experienced some chest pains and is afraid to tell his wife about
them, so he swallows his concern.
Damon
hasn't been happy for the past three years and knows this has
to do with his job. He feels he's trapped in a dead-end situation
but doesn't know what to do. He doesn't even know what he's looking
for and is afraid to consider alternatives because of the impact
on his family for whom he's the primary means of financial support.
He's depressed and worried about his future.
If
you are the partners of these men, you must be willing to help
them down from their pedestals as strong, stoic supermen. Let
go of any explicit or implicit demand that they remain human doings.
If you want to develop emotional intimacy with this troubled partner-and
everyone's partner is troubled sometimes-you must make peace with
the fact that this seeming tower of strength also can suffer from
fear, weakness, hurt, regret, and sadness. To the extent that
you can reconcile yourself to and accept these feelings in your
partner, you create safety for him to experience and express these
feelings to you. This opens the door to true growth.
Over
time, with a shared commitment between partners and focused attention
on skill building, wonderful things can happen. Your comfort level
and skills develop so that you become a capable listener and your
partner becomes more comfortable sharing his personal concerns;
your partner may become more attuned to his emotions through your
use of Power Listening linking his non-verbal behaviors with verbal
expressions of emotion; your partner may gain greater access to
his emotions from long-term exposure to this safe emotional environment;
your partner may experience the opportunity to become more authentically
and more deeply himself.
Do
not underestimate the importance of feeding back empathically
and acceptingly the non-verbal messages of people who aren't strong
verbal communicators. There are two strong reasons for doing this:
1) Most communication is non-verbal (about 93%) so this is a rich
collection of signals not to be overlooked; 2) Everybody is always
communicating all the time. For example, silence itself sends
a message which people unconsciously recognize and interpret without
in many cases actually thinking of it as communication. Silence
can mean, I'm upset, but afraid to express it
I'm busy with
my thoughts, which are important to me
I'm too tired to
talk
I feel overwhelmed by everything and don't want to
think about it any more
I'm working on something and don't
want to be disturbed
If you empathically reflect your best
guess back, you can get feedback on the accuracy of your decoding
of the non-verbal message, and you may start a more verbal communication
on its way.
To
overlook non-verbal communication and complain "My husband
never communicates with me!" is to miss a chance to make
it safer for your partner to talk to you more and to reduce your
own frustration and criticalness-a valuable contribution to growth
and emotional closeness.
- Emotionally-Safe
Confrontation
While
Power Listening communicates Empathy and Acceptance, it is not
always possible to provide these supportive conditions because
there are times when you don't feel empathic and accepting. When
your partner does things that are upsetting to you and which give
you a problem, it becomes necessary to confront, and while many
people fear confrontation, it is an opportunity to provide the
third growth-supportive condition: Genuineness.
As we have talked about earlier, confrontation is best accomplished
through the use of I-Language, in which you non-blamefully express
to your partner how it is his/her behavior impacts you. The importance
of non-blameful confrontation is underscored by John Gottman's
research (see references, The Seven Principles for Making Marriage
Work) which has identified the profound damage done to relationships
from confrontations that have a "harsh start." Gottman
identifies as a harsh start any discussion that leads off with
criticism and/or sarcasm (a form of contempt). His research shows
that harsh starts are one of the key predictors of divorce-and
closely related to others including Defensiveness, Stonewalling,
Flooding, certain physiological reactions, and rejected attempts
at repairing damage. Harsh starts are the critical beginning of
a cascade triggering many of these other divorce predictors.
A common scenario goes like this: The wife, who in many relationships
is the one to most often identify a problem and bring it up, confronts
her husband with a harsh, critical start. The husband feels defensive
and reacts with elevated blood pressure and hormonal changes including
the secretion of adrenaline which kicks in the "fight or
flight" response. This is the physiological response known
as Flooding. As a means of handling the flooding-the sense of
overwhelm-the male withdraws emotionally and refuses to deal with
the problem. This is the tactic known as Stonewalling. The wife
responds to the Stonewalling by complaining further about his
emotional withdrawal, adding perhaps some contempt to the combustive
mix, further reinforcing her partner's need for emotional isolation,
further exaxperating the wife.
He's impossible to deal
with!
She's impossible to deal with!
What's the use
of even trying!!!
The merry-go-round of marriage becomes
decreasingly merry and the relationship may soon be in serious
trouble.
Supporting
research by Robert Levenson and Loren Carter at the University
of California at Berkeley found that when male subjects are stressed,
their hearts actually beat faster than females' and they stay
accelerated for a longer period of time. Dolf Zillman, a psychologist
at the University of Alabama, found that when male subjects are
treated rudely and then told to relax, their blood pressure surges
and stays elevated until they get to retaliate. In contrast, women
experiencing similar situations can generally calm down over a
period of twenty minutes. These studies both indicate that marital
confrontation-especially those characterized by harsh starts-takes
a greater physiological toll on the male, setting him up either
to be temporarily disabled or requiring some kind of retaliation
in order to get emotional release. Therefore, it comes as no surprise
that a male should wish to avoid difficult confrontations whenever
possible, and it behooves his partner to avoid harsh starts on
each and every occasion if she wishes to keep her partner engaged
in the discussion and responsive to her concerns.
Giving up damaging communication patterns such as harsh, blameful
confrontation takes real work. Confrontational style becomes a
habit just as any other, and habits are notoriously hard to break.
The process of self-monitoring is tricky; it's easy to think you're
not as blameful and critical sounding as your partner reports
you to be. To defuse your blamefulness, it helps to remind yourself
continually that your intention is not to hurt or blame your partner;
your intention is to communicate genuinely about yourself-to reveal
yourself in an open and vulnerable way, in order to increase the
likelihood of getting your needs met.
For the man, it also takes work to stay in the process and not
become overwhelmed when confronted. However painful it feels to
be flooded, it's a familiar reaction that takes a calm discipline
to overcome. If your partner has committed to decreasing the harshness
of her confrontation, your part will be to remind yourself of
your partner's acknowledged intent to change and somehow gather
the perspicacity to notice that your partner may not this time
actually be blaming and criticizing you as she has in the past
and as you fear she may be about to again.
If
you want the benefits of your "non-communicative" male
partner's communication, it is important to (a) resist sending
any message which block his sharing; (b) become skilled at deciphering
and feeding back your partner's verbal and non-verbal messages;
and c) extract harshness, blame, and criticism from your words,
tone of voice, and from your intention. This takes honing both
your listening and confrontation skills. A spouse eager for emotional
intimacy must do her part by learning how to provide the conditions
that foster her partner's willingness and capacity to share more
intimately. This is not easy for the female, nor is it for the
male.
Men are being asked to evolve in their capacities to share feelings
and to engage in emotionally intimate relationships. For a "human
doing" man, this involves a profoundly scary risk; uncovering,
then acknowledging to himself, and then to his partner, feelings
he has been taught since childhood to hide and ignore on pain
of ridicule and scorn. To do this, he must take the risk that
despite previous learnings, it may this time-with this loving
and caring partner-in fact be safe. This involves his looking
the tiger in the eye and walking toward it. Reclaiming, owning,
sharing, and dealing with long banished emotions will take courage
and the will to overcome a lot of old, internal signals.
Yet, men, this is what your partner is asking of you. This is
intimacy. This is sharing. And this is the emotional fiber that
binds a relationship. Your partner asks this of you, and society
now values the man who can be successful at home as well as at
work. The manly-man, back-to-the jungle conditioning males receive
is so powerful it is as if they are being asked both to mutate
their own genes and go against all previous learnings about safety
and danger. But the jungle and the cave man are no longer appropriate
models, and men deserve to experience and be supported for the
full range of their emotional lives and to know the intimacy that
sharing that full range can bring.
For our men to evolve their capacities to share intimately, their
partners must evolve also-into empathic, non-judgmental listeners,
and non-blameful, emotionally-vulnerable confronters. Women must
provide their half of the equation if they ask men to expose their
deepest selves. Women must make it safe for men to talk, and that
includes not demanding that they do so. And both must accept that
it is a process that will take time.
Marriage and emotional partnerships are about growth. For men
to become full emotional partners despite the early conditioning
our culture deals them, both parties must be willing to develop
their potentialities as human beings and to share these with their
partner. The amazing by-product of this challenge to grow in your
capacity to create and share emotional intimacy is that it can
actually expand your mental capacities! Research studies are increasingly
showing that mental challenge builds brain structure, and that
enhanced mental capacities are an important hedge against the
ravages that occur as we age. So, an additional payoff for the
struggle you engage in to change damaging habits and develop new
ones will be its benefits for your mental capacities in general!
This is most certainly a bonus that keeps on giving!
Few of us, not only men, are fortunate enough to enter into our
love relationship with all the communication skills we need and
easy comfort in sharing our deepest feelings. For most of us,
these are important areas in which we need to grow. Learning how
to provide your partner with a climate wherein growth can take
place, and taking the risk to share intimately within this climate,
are essential building blocks of the relationship. Working on
this together can produce profound growth, not only for the man,
but also for his partner, and for the amount of satisfaction you
experience in your relationship together.
_____________________________________________________
Excerpt from World Class Marriage, by Patty Howell &
Ralph Jones.
About the Authors: Patty Howell and Ralph Jones,
Relationship Experts, are authors of World Class Marriage,
published in many countries, and the research-based World Class
Marriage Workshop for Couples. They can be reached at www.worldclassmarriage.com
Copyright (c) 2001-2004 by Howell-Jones Trainings
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